How do I cancel my order?Updated a year ago

To cancel your order, please follow these steps:

1. Contact Customer Service: Get in touch with our customer service team via email or live chat as soon as possible. You can find our contact information on our website's "Contact Us". You may also fill out our contact form by following this link: Contact Form
2. Provide Order Details: When reaching out, make sure to provide your order number and any relevant details. This will help us locate your order quickly.
3. Cancellation Eligibility: Please note that we can only cancel orders that are still unfulfilled. If your order has already been processed or shipped, we may not be able to cancel it.
4. Confirmation: Once you've contacted us and your cancellation request is successful, you will receive a confirmation email regarding the cancellation.

We aim to assist you promptly with your order cancellation. Thank you for your understanding.