How do I make a return?Updated a year ago

We understand that sometimes, your preferences may change. If you wish to make a return, here's what you need to know:

1. Return Window: Our return window is set at 14 days from the date your order was delivered. Please make sure to initiate the return process within this timeframe.
2. Contact Our Customer Service Team: To begin the return process, please get in touch with our friendly customer service team. Our team will guide you through the steps and provide you with return instructions. You can get in touch with us promptly through Live Chat or email. Alternatively, you can submit your inquiry using this Contact Form.
3. Condition and Packaging: For a successful return, it's important that the item is in good condition and remains in its original packaging. This helps us process your return smoothly.

Please note that certain items, such as personal care products, are non-returnable. For a comprehensive list of items that cannot be returned, we recommend reviewing our Refund Policy.