What can I do if I have received the wrong size or item?Updated a year ago

Here's what you can do to get it sorted:

1. Review Your Order: First, double-check your order confirmation email to ensure that you placed the correct order. Sometimes, order details can be easily overlooked.
2. Confirm the Issue: If you've confirmed that you indeed received the wrong item or incorrect size, don't worry. We're here to help!
3. Contact Customer Service: You can get in touch with us promptly through Live Chat or email. Alternatively, you can submit your inquiry using this Contact Form. Please provide your order number and details about the item that is incorrect.
4. We've Got You Covered: Once we receive your request, we'll work swiftly to make the necessary adjustments. 
5. Reshipment Free of Charge: We will process a reshipment of the correct item or size to you, and there won't be any additional charges.