What is your refund policy?Updated a year ago
To help you understand our refund policy, here are the key details:
- 14-Day Return Period: We offer a 14-day window for returns, starting from the date of order delivery.
- Eligibility for a Full Refund: To be eligible for a full refund, please make sure that the item you wish to return is in good condition and in its original packaging. This helps us process your return efficiently.
- Non-Returnable Products: Some products fall into the category of non-returnable items. These are typically products that, due to hygiene or other considerations, cannot be accepted for return. For a detailed list of these items and more information about our refund policy, please refer to our Refund Policy page.
If you have any specific questions about a return or need assistance with the process, don't hesitate to get in touch with our customer service team via Live Chat or email. Alternatively, you can submit your inquiry using this contact form: Contact Us