Our shipping policy is designed to ensure a smooth shopping experience for you. Here's what you need to know:. For more detailed information and any specific questions you may have, please refer to our store's Shipping Policy page. We aim to provide

Our shipping policy is designed to ensure a smooth shopping experience for you. Here&apos;s what you need to know:<ol><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px;">Order Processing: We typically process orders within 1-3 business days from the time of purchase.</li><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px;">Delivery Time: You can expect your order to be delivered within 7-15 days from the date of purchase.</li><li style="font-family: Tahoma, Geneva, sans-serif; font-size: 14px;">Tracking Information: Once your order is shipped, you will receive tracking information to keep you updated on its status.</li></ol>For more detailed information and any specific questions you may have, please refer to our store&apos;s <a class="fr-strong fr-green" href="https://tryosmo.com/policies/shipping-policy" rel="noopener noreferrer" target="_blank">Shipping Policy</a> page. We aim to provide you with a transparent and efficient shopping experience.

What is your shipping policy?

To help you understand our refund policy, here are the key details:. If you have any specific questions about a return or need assistance with the process, don't hesitate to get in touch with our customer service team via Live Chat or email. Alternat

To help you understand our refund policy, here are the key details:<ol><li>14-Day Return Period: We offer a 14-day window for returns, starting from the date of order delivery.</li><li>Eligibility for a Full Refund: To be eligible for a full refund, please make sure that the item you wish to return is in good condition and in its original packaging. This helps us process your return efficiently.</li><li>Non-Returnable Products:&#xA0;Some products fall into the category of non-returnable items. These are typically products that, due to hygiene or other considerations, cannot be accepted for return. For a detailed list of these items and more information about our refund policy, please refer to our <a class="fr-green fr-strong" href="https://tryosmo.com/policies/refund-policy" rel="noopener noreferrer" target="_blank">Refund Policy</a> page.</li></ol>If you have any specific questions about a return or need assistance with the process, don&apos;t hesitate to get in touch with our customer service team via Live Chat or email. Alternatively, you can submit your inquiry using this contact form: <a class="fr-green fr-strong" href="https://help.tryosmo.com/en-US/contact" rel="noopener noreferrer" target="_blank">Contact Us</a>

What is your refund policy?

Osmo US

Policies & Others

How do I check my order status?

How do I get help before I buy?

I am having trouble placing my order. What should I do?

How do I enter a coupon code?

How do I track my order?

Can I make changes to the order I just placed?

How to receive the invoice of my order?

How do I cancel my order?

After I have canceled my order when will I get my refund?

Order Inquiries

How do I know if an item is in stock?

Kitty Find Manual

Tens Unit Manual

RoboVac Manual

Mesh Nebulizer Manual

Dehumidifier Manual

Doggofind GPS Manual

Litemeter Manual

OrthoVivid Manual

Sound Bar Manual

VideoBell Manual

Eyerest Manual

HomeShield Manual

DoggoBark Manual

DashCam Manual

Microtone Manual

Microlite Manual

Guides & Manuals

Product & Stock

When will my order arrive?

How long until my order ships?

How will my orders be shipped?

Do you offer expedited shipping?

Where can I find my order confirmation?

Shipping & Delivery

Do you provide a return shipping label?

How do I return or exchange an item?

What can I do if items are missing from my order when receiving?

What can I do if I have received the wrong size or item?

What can I do if I no longer want the item/if I do not like the item?

What can I do if my item is not as described?

How do I make a return?

How long does it take for my store refund to be credited?

Return & Refund

Which payment methods do you accept?

Why has my payment been declined?

Payment & Promos